Tag Archive for: sport

Product Update – 31st October

Norwich City FC & InCrowd launch new official app

Another really exciting day for InCrowd!

The new Norwich City Football Club app is the “one stop shop” for all things Canaries, right there in the pocket of the NCFC fans.

Fans now have easy and instant access to all the latest news, live match updates, online shop, games and much more.

With new rich push notifications, fans will never miss an update, and be the first to know with the apps ‘breaking news’ feature. Matchday notifications will deliver fans line-ups, goals, stats, half time and full-time results.

Fans will also be given there say, with the delivery of a new player of the match featured poll.

With easy access to Canaries TV, users can also watch and listen to available content through the app on your mobile.

Next on the agenda, the team will work together to increase the app’s functionality and user experience, whilst working towards an advanced mobile ticketing feature to allow fans to keep all matchday tickets in one place.

Download the app now to see for yourselves!

📱 Apple App Store

📱 Google Play Store

Aidan Cooney Founders Stories - iSC interview

“Changing The Game: Founders Stories” Part 1

Part 1 of InCrowd CEO Aidan’s “Changing The Game: Founders Stories” discussion with David at iSportConnect is now live!

“One of the things we learnt pretty quickly was that European audiences want something completely different to American audiences.”

Leading InCrowd as the business continues to change the game for sports organisations by delivering innovative new ways of connecting with fans and activating sponsorships, this is essential viewing / listening!

Keep an eye out for Part 2, coming soon

InCrowd drives big numbers for Finalissima 22

The InCrowd content team turned their attention to Finalissima 2022 last week, creating content across UEFA EURO social channels and website for the showdown between EURO 2020 winners Italy and Copa América victors Argentina.

With Messi in town, hopes for a trademark performance were high and it was no surprise that the top posts across Facebook, Instagram, Twitter and TikTok all featured Leo! Highlights include:

  • 11.5 MILLION views of Lionel Messi highlights video on Facebook; the biggest post across EURO channels this year
  • 1.9 MILLION plays and 300k likes of the Messi arrival Reel on Instagram, in collaboration with Copa América

Next, the team turn their attention to the UEFA Women’s EURO, already gathering momentum in the build up to kick off on Wednesday 6th July at Old Trafford as England take on Austria.

To find out more about InCrowd’s content services, visit www.incrowdsports.com or get in touch directly on enquiries@incrowdsports.com

InCrowd and The ECB win Sports Technology Award

Last night InCrowd and England & Wales Cricket Board (ECB) were delighted to be named Sports Technology Partnership of the Year, at the Sports Technology Awards 2022, expertly run by The STA Group.

This was a highly competitive category, with the other shortlisted contenders all having great years. Thanks again to those at The STA Group for hosting such a special evening!

Here’s to another great year and summer ahead with The Hundred!

For the full list of winners, click here

InCrowd and the ECB now look to Summer 2022 and the plans already unfolding to make the return of The Hundred even bigger and better than 2021 – download the app now, and keep an eye out!

To find out more about InCrowd Customer Data and Fan experiences products, visit www.incrowdsports.com or get in touch directly on enquiries@incrowdsports.com to set up a quick all


Euroleague and InCrowd launch new official app

Euroleague Basketball launch new official app!

To accompany their new website, built by UNRVLD and powered by InCrowd’s digital experience platform, Bridge, Euroleague and InCrowd are pleased to announce the launch of a new iOS and Android app.

The new app allows fans to keep up to date with the action from all three competitions, this time right in the pocket of the Euroleague fan. Live match updates, box scores, play by plays, video and dynamic news feeds mean that fans will never miss a moment…

Find out more HERE

Exciting times ahead as InCrowd expands it’s broad product and services offering into a more diverse roster of sports. To find out more visit www.incrowdsports.com or get in touch directly on enquiries@incrowdsports.com


InCrowd Welcomes John Beale as CFO

After an incredibly successful 18 months, InCrowd continues to drive forward and expand its digital and data offering in international markets by appointing John Beale as it’s new CFO. John will be stepping into the role with the retirement of current incumbent David Johnson, who has been instrumental in the rapid expansion of InCrowd as a business in its 6 years.

With a proven ability in implementing corporate control and commercial flexibility in high growth technology markets, John has been part of a senior management team that led the development of a multi geographical £200m digital content sales organisation from VC, to AIM and subsequent sale. John specifically oversaw the finance function as well as data compliance and cyber security, GDPR and development of payment fraud IP via the use of deep data technologies.

John’s more recent experience of engaging legacy retail consumers with the world of recurring digital content purchasing in order to drive long term, profitable revenue streams stands him in good stead for the role, bringing a new set of experiences and technological understanding that will be paramount in the next phase of business growth for InCrowd as the company progresses its data capture and monetisation model.

“John brings some great technology sector experience to the business as we lay the foundations for the next phase of growth,” says InCrowd CEO Aidan Cooney. “I am delighted that he has agreed to join us on our journey.”

Outside of work John has always been a keen sportsman, playing a lot of football, cricket and running the odd half marathon over the years and in the post ‘kids era’ running local teams in the community across many sports.

“I am really looking forward to my journey at InCrowd and aligning my true love for sport, both as a participant and a fan, with my experience in helping to build high growth technology and specifically data services enterprises” John says.

“Aligning these two passions makes this a really exciting proposition for me. What is truly exciting is to be part of a technology business that has already proven the value of it’s core proposition with multiple key global clients and partners, combined with the obvious need across all walks of life for successful, collaborative digital transformation to optimise customer experiences. I am really looking forward to joining the InCrowd team and being part of the continued growth story!!”

About John Beale
John has over 10 years of experience in the IT Managed Services and Telecoms sectors, working specifically in growing entrepreneurial businesses undergoing both organic and inorganic change. As an ACMA qualified accountant and graduate in Mathematics with Economics, John has held the position as CFO of Evoxus, Telinet and niu-solutions in VC backed, leveraged environments focusing specifically on understanding and delivering the corporate control and commercial understanding requirements of companies in high growth technology markets. John joined Mi-Pay in February 2011 as CFO and now joins InCrowd in a period of exceptional growth.

For more information, contact enquiries@incrowdsports.com

InCrowd Welcomes Simon Thomas as Chairman

With significant growth in the UK and International markets in the last three years, InCrowd has appointed Simon Thomas, as Chairman of its Board of Directors. A leader in the evolution of commercial sports marketing during his time at TEAM Marketing, FIFA and Fox, Thomas will guide the Board and shareholders, whilst offering strategic advice and support to the senior management team.

“We are absolutely thrilled that Simon has agreed to join InCrowd as Chairman. His appointment adds to a number of new senior executive appointments we have made in the past year. The level of experience that Simon brings both in terms of his standing in the industry and as a specialist in organisational transformation and development, should turbo-charge our next phase of growth across multiple new territories .”

Thomas adds, “I have great respect for Aidan; as the founder of Opta Sports, he has a great track record and enormous experience in this area. At InCrowd he has built a strong team and the progression of the business in just 6 years is impressive. Product innovation to crack the digital challenge is paramount, along with client success and the creation of strong and trusted relationships. It’s an exciting era for the business and I’m very happy to join the team.”

Over the last 18 months, sport has seen a distinct acceleration in its digital transformation, as organisations realise the importance of truly knowing, connecting and engaging with fans on a deeper and personalised level through better use of first party data and premium fan facing platforms.

In response to this, InCrowd chose to focus on product development, ideating, building and delivering new and innovative solutions to respond to the rapidly changing requirements of clients and their commercial partners. Over the last 2 years, InCrowd has almost doubled in size to over one hundred team members, with 65% of the workforce focussed on R&D.

At the heart of InCrowd’s product innovation is their Customer Data and Experience Platform (CDXP), Bridge, a “one stop shop” for querying and using customer data to create personalised fan experiences across digital platforms via a best in class headless CMS and direct to fan content, messaging and engagement tools, all analysed across a range of tailored reporting suites.

“The very foundation of our business lies in our belief that fans are your greatest asset and that creating great digital experiences through high-quality fan facing platforms, data driven content & messaging and innovative activations is the most effective way to drive swift ROI.” says Cooney. “We empower clients to be bold in their digital and data transformations and support them fully at every stage of their journey. These are the organisations that are now reaping the rewards and we’re excited to help others reach their full potential.”

Thomas agrees;

“We are in an era of digital disruption, and clearly the industry is moving towards greater and more effective use of data. InCrowd are market leaders in this space. Everyone’s talking about the need to connect directly with fans and consumers, but at the moment it seems to be more talk than action. InCrowd are actually making things happen, facilitating monumental digital changes for their clients and demonstrating tangible returns, which is one of the things that sets them apart.”

About Simon Thomas
A sports industry veteran, Simon will take on the role of Chairman alongside his role of Partner at Colgan Bauer. An influential boutique firm, Colgan Bauer offers international sports strategy consultancy for many of the world’s top governing bodies, rights holders and investors. Prior to this, Simon was Chief Commercial Officer at FIFA, where he extensively restructured the digital and commercial teams. His further experience includes 15 years at TEAM Marketing, UEFA’s commercial agency for the development of UEFA Champions League and UEFA Europa League competitions in various roles culminating in Chief Executive Officer; and 3 years as EVP Global Sport and Content Sales at Fox where he acted on rights acquisitions for Fox Sports internationally and established a global content sales team selling entertainment, factual and sports content. Simon also established his own advisory agency, Talisman Sport & Media.

For more information, contact enquiries@incrowdsports.com

InCrowd appoints Michael Jones as Chief Operating Officer

Michael joins InCrowd with over 20 years experience working across data, CRM, strategy and marketing with major sports organisations. Highlights include sitting on the ticketing strategy group for Rugby World Cup 2015 and working with other leading major rights holders and governing bodies such as British & Irish Lions, 6 Nations, EFL and Commonwealth Games 2022 on the implementation of data, insight and commercial strategies.

Most recently, Michael has held the role of Managing Director at sports marketing agency Goodform, specialising in data and insights and working with major sports organisations across the world. Prior to Goodform, Michael was Head of Business for Watford Football Club.

At InCrowd, Michael will be responsible for translating the vision and strategy of the business into operational delivery excellence. He will lead on facilitating internal commercial operations and importantly will help ensure our customers are able to drive their own commercial growth and fan engagement through optimum use of our technology solutions.

Aidan Cooney, InCrowd’s co-founder and CEO stated “We are delighted to welcome Michael to the InCrowd team as we continue to help organisations improve top-line growth and business efficiencies using our digital experience technology and solutions. Michael has a very strong track record of working in club operations and in providing CRM solutions to sports governing bodies, leagues and clubs. We are incredibly excited about the level of experience and expertise he is bringing to InCrowd and, most importantly, to our customers.”

“I’m delighted to be joining InCrowd at such a pivotal time in digital transformation within sport”. Michael says. “The business has grown exponentially in the last eighteen months with its clear mission to drive ROI through data-powered digital experiences. I feel privileged to have joined the outstanding InCrowd team and look forward to making a significant contribution to the business operations of InCrowd and its rapidly growing customer base”.

Tag Archive for: sport